ClickGyaan Support

Support Overview

Best online classroom platform

When you opt for ClickGyaan subscription [Hosted deployment] or license [Onsite deployment], you get access to a standard support plan at no additional cost. The standard support plan offers offshore support by ClickGyaan technical support through email, web-conference or phone based on your purchased ClickGyaan Edition.

A detailed feature table of the standard support plan is listed below. If you wish to opt for a premium support plan, for support pricing please Contact Us.

Support Key Features

Support Availability

Support team availability 18 X 5

Support Type

Our support type wil be Reactive

Response Time

First response within 4-6 Working Hours


Assigned Support Contact 01

Nature of Support

Offshore [email / telephone / web meeting] based on your ClickGyaan Edition

Contact Form

Number of authorized contact from customer organization - 02

Patches & Upgrades

First response within 4-6 Working Hours

Product Training

Free 1 – 3 times based on your ClickGyaan Edition

Support For Upgrade Policy

Try us for a semester, For FREE