ClickGyaan Support
Support Overview
Best online classroom platform
When you opt for ClickGyaan subscription [Hosted deployment] or license [Onsite deployment], you get access to a standard support plan at no additional cost. The standard support plan offers offshore support by ClickGyaan technical support through email, web-conference or phone based on your purchased ClickGyaan Edition.
A detailed feature table of the standard support plan is listed below. If you wish to opt for a premium support plan, for support pricing please Contact Us.
Support Key Features
Support Availability
Support team availability 18 X 5
Support Type
Our support type wil be Reactive
Response Time
First response within 4-6 Working Hours
Assigned
Assigned Support Contact 01
Nature of Support
Offshore [email / telephone / web meeting] based on your ClickGyaan Edition
Contact Form
Number of authorized contact from customer organization - 02
Patches & Upgrades
First response within 4-6 Working Hours
Product Training
Free 1 – 3 times based on your ClickGyaan Edition